If you are having a medical or psychological emergency immediately call on 911
Contact us for any issue
FAQs: Frequently Asked Questions
Savings Tips
- Get your copay waived if having a procedure and use Esurgeries
- Get discounts on Some Named Brand Prescriptions 888-897-MEDI (6334)
- Get involved with the Dependable Wellness plan
- Have any procedure or test pre certified
- Use https://www.healthiestyou.com/Telamedin for free
What if I have any question?
- Call: +1 909-323-2075 option #1
- Email: benefits@simplifiedtransportbenefits.com
The Benefits Department will get back to you.
What does my medical plan cover?
When can I enroll?
- Existing Employees
- Open Enrollment is Effective July 1st
- If you have a life changing event – immediately
- New employees
- 1st of the month following 60 days
How do I find a medical doctor?
How do I make sure the medical doctor does accept the insurance?
- 800-558-7798
- EBSO Customer Service customerservice@ebsobenefits.com
What if the doctor does not accept the insurance?
- 800-558-7798
- EBSO Customer Service DHEclaims@ebsobenefits.com
What if I know I am going to have a medical procedure?
- 800-558-7798
- EBSO Customer Service customerservice@ebsobenefits.com
What if I receive a balance bill?
Scan and email to EBSO DHE Claims DHEclaims@ebsobenefits.com
How do you find a dentist or optometrist or ophthalmologist?
- MetLife does not send insurance cards for dental or vision. Employees can register with MetLife to download their insurance cards. Employees can utilize their benefits by providing their social security number and the name of the provider (MetLife) to their dental or vision doctor/office. Below is the link to register.
- https://online.metlife.com/edge/web/public/benefits
Vision Plan Summary
Dental PPO Plan Summary
Dental HMO Plan Summary
How do I make sure the dentist or optometrist or ophthalmologist does accept the insurance?
- MetLife does not send insurance cards for dental or vision. Employees can register with MetLife to download their insurance cards. Employees can utilize their benefits by providing their social security number and the name of the provider (MetLife) to their dental or vision doctor/office. Below is the link to register.
- https://online.metlife.com/edge/web/public/benefits
What if I know I am going to have a dental or optometrist or ophthalmologist procedure?
- MetLife does not send insurance cards for dental or vision. Employees can register with MetLife to download their insurance cards. Employees can utilize their benefits by providing their social security number and the name of the provider (MetLife) to their dental or vision doctor/office. Below is the link to register.
- https://online.metlife.com/edge/web/public/benefits
Find Combined plan
How do I file an Combined Claim?
What is US Legal Services
What is our Life insurance Plan?
